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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
52 Surveys

Surveyed on Feb 24, 2024
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Diane was without a doubt the right person for the job, she exceeded our expectations from the start. When we sold our house last year, she got us 26k over ask and it only took 1 day. Her marketing skills are off the charts. We have recommended her to several friends we know will be selling/buying in the near future.”

Surveyed on Feb 21, 2024
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Diane was excellent at understanding and anticipating our needs. We saw houses with the key features we listed and she helped us stay open-minded to items that could be changed so we got a great deal on the house we wanted. She even anticipated our child's needs and brought us a snack pack for each day of viewings. She is thoughtful, communicatie and personable and made herself available as needed. It was a great experience all around and we strongly recommend her to anyone looking for a home in the Houston area!”

Surveyed 8 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Surveyed 11 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Diane was outstanding! A true professional who knows her business and the market! She was fantastic; anytime there was a friction point, Diane was quick to resolve the issue.”

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Surveyed 1 year ago
Represented the Buyer
4.91/5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.65/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Diane is knowledgeable and professional. If she didn't know the answer to our questions, she kept on it until she did.”

Surveyed 1 year ago
Represented the Seller
4.54/5
Start FullStart FullStart FullStart FullStar Half
Competency
3.85/5
Knowledge
5/5
Communication
4.40/5
Experience
4.90/5

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“We dealt with Diane for our rental and HAD to use her for finding a new home. She is top notch.”

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Surveyed 2 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“This is the 3rd purchase/sale we've performed with Diane. She's been excellent every time. She's honest, listens to our needs, easily accessible, and a great negotiator. We would strongly recommend her to anyone and plan to continue to use her in the future!”

Surveyed 2 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Surveyed 2 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Surveyed 2 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Surveyed 2 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Diane Grimm, thank you very much for everything you have done for us. We really appreciate your time and effort towards us buying our first home. We were so close to giving up and calling it quits but thanks to you we didn’t give up and we are so glad that we didn’t. We appreciate your honesty and expertise. Honestly I don’t know that this would have been possible without you and your team. Thank you!”

Surveyed 2 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Diane is an amazing person that I loved interacting with . She really looked after our interests making the whole process of buying or selling a property (I experienced both) really smooth and enjoyable. It was great working with her and would always recommend her!!!”

Overall Rating
4.96/5
Rate based on 52 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
4.92 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.95 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Market Knowledge
4.95 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Communication
5 / 5
Start FullStart FullStart FullStart FullStart Full
Experience